Store Policy
Customer Care
At MobileMart PK, your satisfaction and trust are our top priority. We are committed to providing a seamless shopping experience, from the moment you browse our store to long after your purchase. We achieve this through transparent policies, genuine products, and dedicated support.
1. Shipping & Delivery
We offer free shipping across Pakistan on all orders.
Orders are processed and shipped within 1-2 business days after payment confirmation.
We partner with trusted courier services to ensure your order arrives safely and efficiently at your doorstep.
2. Secure Payment Options
Shop with confidence and choose the payment method that suits you best. All transactions are protected for a secure and hassle-free experience.
Pay Now: Enjoy instant order processing with our secure online payment methods.
Pay on Delivery: Opt for Cash on Delivery (COD) and pay in cash when your order arrives.
3. Our Guarantee of Authenticity
Every smartphone we sell is 100% genuine, brand new, and sealed in its original manufacturer's box. We source all our products from authorized channels to guarantee their authenticity and eligibility for the official brand warranty.
4. Warranty & Support
Every device comes with its full official manufacturer's warranty, providing you with peace of mind and protection against defects.
Our support team is here to help you with any queries related to your order, warranty claims, or product support. Your happiness is our success.
Your trust is the foundation of our business. We are here to ensure you are completely confident and satisfied with every purchase.
Privacy & Safety
At MobileMart PK, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website, mobilemartpk.com.
1. Information We Collect
To provide you with a seamless shopping experience, we collect information that helps us process your orders and improve our service. This includes:
Personal Details: Name, email address, phone number, and shipping address provided during checkout.
Order Information: Details of the products you purchase.
Technical Data: We use cookies (small text files) to remember your preferences, analyze site traffic, and understand how you use our website. This helps us tailor your experience and improve our site's functionality.
2. How We Use Your Information
Your information allows us to:
Process your orders and arrange for delivery.
Communicate with you about your order status and provide customer support.
Improve our website, products, and services based on your experience.
(Optional) With your consent, send you information about new products and special offers.
3. Your Data is 100% Secure
We treat your data with the utmost care:
Secure Transactions: Our entire website is protected by high-grade SSL (Secure Sockets Layer) encryption. This means any information you share with us, especially during payment, is encrypted and securely transmitted, keeping it safe from unauthorized access.
Trusted Partners: We only share necessary information with trusted third-party services (e.g., courier companies for delivery, secure payment gateways) to fulfill your orders. We never sell your personal data.
4. Your Rights
You have the right to:
Access the personal information we hold about you.
Request that we correct or update your information.
Opt out of marketing communications at any time.
5. Contact Us
If you have any questions about our privacy practices or the security of your data, please do not hesitate to contact us at customercare@mobilemartpk.com
By using our website, you consent to the practices described in this policy.
Payment Methods
Credit / Debit Cards
Bank Transfer
Jazz Cash
Easypaisa
Cash on Delivery - COD